Privacy Policy

1. What is the General Data Protection Regulation (GDPR) and how does it apply to me?

2. Will my personal information be shared to third parties?

As we have our own in-house lab and sequencing team, No, We do not sell, lease or rent any of your data with any third party. Only you can decide how your results are used and shared with others.

3. How is my personal information protected?

Your trust and confidentiality in MOYG is our utmost priority. To prevent unauthorised access or disclosure, to maintain data accuracy, and to ensure the appropriate use of information, MYOG uses a range of physical, technical, and administrative measures to safeguard your Personal Information, in accordance with current technological and industry standards. In particular, all connections to and from our website are encrypted using Secure Socket Layer (SSL) technology.

4. Where do you store my data?

For the raw data, all clients data are stored inside our own data centre in MyGenome as of now and not shared to any cloud server.

As for client information data- MyOriGene Server

5. Can I have my DNA sequenced anonymously?

We have designed our service to give customers control over how much information they share. That includes giving our customers the prerogative to use a pseudonym. What this means is when you register your kit, you can use an alias name.

Once your sample reaches the laboratory, it is identified by the unique anonymous code printed directly on the sample tube. Your ordering information (shipping address, credit card information, etc.) is stored separately from your genetic data.

6. Do I have to disclose my genetic results to my insurance company?

For clients based in Malaysia and Singapore, you are not obligated to provide your DNA results to your insurance provider and insurance providers do not ask for your DNA results. Any other countries follow The Genetic Information Nondiscrimination Act of 2008 (GINA), a U.S. federal law that protects individuals from genetic discrimination in health insurance and employment, and protects your genetic information from use by health insurance providers.

GINA makes it against the law for your health insurer to:

• Collect and look at your genetic information (including family medical history) before you enrol or in connection with your enrollment in a health insurance plan, or restrict your enrollment based on your genetic information
• Ask or require that you or your family members take a genetic test
• Adjust your health insurance premiums, contribution amounts or coverage terms based on your genetic information
• To learn more about GINA, please see www.ginahelp.org

7. How do I delete my information and close my account?

We take the protection of your data and privacy very seriously. Only you can decide how your results are used and shared with others, such as choosing to opt in or opt out sharing your data with us anonymously for internal research purposes upon registration.

If you choose to delete your MYOG account-Go to your ‘Profile’-Click on the ‘Delete Account’.